Terms and Conditions

Last Updated: November 14, 2024

1. Introduction

Welcome to betonpok.com. These Terms and Conditions govern your use of our website and booking services. By accessing or using our services, you agree to be bound by these terms.

2. Booking and Reservations

2.1 Booking Process

All bookings are subject to availability
Prices are quoted in the currency displayed on the website
A confirmation email will be sent once your booking is confirmed

2.2 Payment

Full payment or deposit may be required at the time of booking
We accept major credit cards and other payment methods as displayed
All payments are processed securely

2.3 Cancellation Policy

Cancellation terms vary by property and rate type
Cancellation fees may apply as specified in your booking confirmation
Refunds will be processed according to the cancellation policy

3. Guest Responsibilities

3.1 Accuracy of Information

You must provide accurate and complete information during booking
You are responsible for ensuring all guest details are correct

3.2 Behavior and Conduct

Guests must comply with hotel policies and local laws
We reserve the right to refuse service for inappropriate behavior

4. Pricing and Fees

Prices are subject to change without notice until booking is confirmed
Additional taxes, fees, or resort charges may apply
Special requests may incur additional charges

5. Liability

5.1 Our Liability

We act as an intermediary between you and accommodation providers
Hotels and properties are responsible for the services they provide
We are not liable for changes, cancellations, or issues at the property

5.2 Force Majeure

We are not liable for events beyond our reasonable control

6. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of betonpok.com or its content suppliers and protected by copyright laws.

8. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.

9. Governing Law

These terms are governed by and construed in accordance with applicable laws.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us through our contact page.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.